Children’s Program

Children’s Program Policies

This page lays out our policies for Children’s Program at Chicon 8. If you have any questions or concerns about these policies, please e-mail the Children’s Program team.

  • All Children aged 9 and under must be accompanied by an authorized adult
  • Children aged 10-13 with a Child membership may check themselves in and out of Children’s Program if the authorized adult gives permission during the first check-in
  • A Teen Lounge will be available for teenagers
  • Children’s Program is not a babysitting service
  • Although we know that Children’s Program has fun items, we will not be allowing adults to attend who are unaccompanied by a child

Hours and Location

Thursday: 12:45 p.m. to 5:30 p.m.
Friday to Sunday: 9:00 a.m. to 11:45 a.m. and 12:45 p.m. to 5:30 p.m.
Monday: 9:00 a.m. to 11:45 a.m. and 12:45 p.m. to 2:30 p.m.

Children’s Program will take place in the Comiskey Room, located on the Concourse level of the West Tower.

Safety

For the first check in, an adult must accompany the child to the Children’s Program front desk at the Comiskey Room. The primary contact’s name and phone number, as well as those of any other authorized adults, will be documented by Children’s Program staff.

If children are not picked up at the close of the Children’s Program hours, an authorized adult will be contacted through the phone number given in the initial check in process. If attempts to contact an authorized adult are unsuccessful, we will contact Chicon 8 Operations.

Discipline

If a child engages in inappropriate, disruptive, or dangerous behavior they will be taken aside and spoken to by a Children’s Program staff member with the intent of defusing the situation and reinforcing the need for respect of people and property. Inappropriate behavior will not be tolerated. If the situation cannot be defused, an authorized adult will be notified and asked to come pick up the child. If the child engages in repeated inappropriate or disruptive behavior or has behaved in a manner that could seriously harm others, they are subject to having their Children’s Program privileges revoked. This is an under the age of 13 space and age-appropriate language and behavior is expected.

Support from an Authorized Adult

If a child finds specific activities and environments challenging, we encourage an authorized adult to stay and participate with them. Children’s Program staff strive to be as helpful as possible, but they are not trained in the specific needs of any one child.