We apologize for the impact that accessibility issues within Airmeet, our platform for Virtual Chicon 8, have had on our members.
Thank you to people who have reached out to us about these issues as we launched this week.
The short version of our reply is that you are correct. There are definitely accessibility issues within Airmeet. Some issues we knew about and planned for, some issues are things we recently discovered, and some are things we simply didn’t think through all the way.
We knew that whatever platform we chose would have problems. We chose a platform that several of our staff have used before. We had a broad team working on Virtual C8, representing multiple divisions and areas, including our Accessibility Services team. Nonetheless, despite our best efforts, we still missed some pieces.
We are continuing to work on various workarounds for known issues. You can see our updated Accessibility Guide here (under the Virtual C8 menu tab) which is everything we know about Accessibility at this moment. We will continue to update it as we learn more.
If you need help, we have our live text chat service located at the bottom of the Virtual C8 page. You can also email us at virtual@chicon.org for assistance.
-Helen Montgomery, Chair
